Avamar version : 7.1

Agent version : 7.0

Issue :

When try to activate avamar the activation failed with error "no response code from mcs ....."

Action taken

1. port 28001 test from client to avamar ....success

2. port 28002 from avamar to client test ...failed

3. tcpdump confirm the 28002 port connection issue

admin@PMH-DC6AVM-01:~/>: ssh -p 28002 -vvv 10.6.242.63

OpenSSH_5.1p1, OpenSSL 0.9.8j-fips 07 Jan 2009

debug1: Reading configuration data /home/admin/.ssh/config

debug1: Reading configuration data /etc/ssh/ssh_config

debug1: Applying options for *

debug2: ssh_connect: needpriv 0

debug1: Connecting to 10.6.242.63 [10.6.242.63] port 28002.

debug1: connect to address 10.6.242.63 port 28002: Connection refused

ssh: connect to host 10.6.242.63 port 28002: Connection refused

admin@PMH-DC6AVM-01:~/>:

4. netstat on client indicate port 28002 was connected to local ip v6

C:$netstat -an

Active Connections

Proto Local Address Foreign Address State
TCP 0.0.0.0:49 0.0.0.0:0 LISTENING
TCP 0.0.0.0:80 0.0.0.0:0 LISTENING
TCP 0.0.0.0:135 0.0.0.0:0 LISTENING
TCP 0.0.0.0:445 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1040 0.0.0.0:0 LISTENING
TCP 0.0.0.0:1104 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2000 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2001 0.0.0.0:0 LISTENING
TCP 0.0.0.0:2002 0.0.0.0:0 LISTENING
TCP 0.0.0.0:3389 0.0.0.0:0 LISTENING
TCP 0.0.0.0:47001 0.0.0.0:0 LISTENING
TCP 0.0.0.0:48000 0.0.0.0:0 LISTENING
TCP 0.0.0.0:48004 0.0.0.0:0 LISTENING
TCP 0.0.0.0:48006 0.0.0.0:0 LISTENING
TCP 10.6.242.63:139 0.0.0.0:0 LISTENING
TCP 10.6.242.63:2301 0.0.0.0:0 LISTENING
TCP 10.6.242.63:2381 0.0.0.0:0 LISTENING
TCP 10.6.242.63:3389 10.240.100.121:58531 ESTABLISHED
TCP 10.6.242.63:12054 10.6.247.175:445 ESTABLISHED
TCP 10.6.242.63:16787 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16788 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16791 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16792 10.6.254.196:48000 SYN_SENT
TCP 10.6.242.63:16794 10.6.254.196:48000 SYN_SENT
TCP 10.6.254.196:2301 0.0.0.0:0 LISTENING
TCP 10.6.254.196:2381 0.0.0.0:0 LISTENING
TCP 127.0.0.1:1048 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:1049 127.0.0.1:2000 ESTABLISHED
TCP 127.0.0.1:1051 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:1053 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:1148 127.0.0.1:2001 ESTABLISHED
TCP 127.0.0.1:2000 127.0.0.1:1049 ESTABLISHED
TCP 127.0.0.1:2000 127.0.0.1:16531 ESTABLISHED
TCP 127.0.0.1:2000 127.0.0.1:16616 ESTABLISHED
TCP 127.0.0.1:2001 127.0.0.1:1148 ESTABLISHED
TCP 127.0.0.1:2301 0.0.0.0:0 LISTENING
TCP 127.0.0.1:2381 0.0.0.0:0 LISTENING
TCP 127.0.0.1:2638 0.0.0.0:0 LISTENING
TCP 127.0.0.1:4589 0.0.0.0:0 LISTENING
TCP 127.0.0.1:5152 0.0.0.0:0 LISTENING
TCP 127.0.0.1:5152 127.0.0.1:16558 CLOSE_WAIT
TCP 127.0.0.1:12863 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:14491 127.0.0.1:2000 CLOSE_WAIT
TCP 127.0.0.1:16531 127.0.0.1:2000 ESTABLISHED
TCP 127.0.0.1:16616 127.0.0.1:2000 ESTABLISHED
TCP 127.0.0.1:29480 127.0.0.1:2000 CLOSE_WAIT
TCP [::]:80 [::]:0 LISTENING 0
TCP [::]:135 [::]:0 LISTENING 0
TCP [::]:445 [::]:0 LISTENING 0
TCP [::]:1040 [::]:0 LISTENING 0
TCP [::]:1104 [::]:0 LISTENING 0
TCP [::]:2132 [::]:0 LISTENING 0
TCP [::]:28002 [::]:0 LISTENING 0
TCP [::]:47001 [::]:0 LISTENING 0
TCP [::1]:2131 [::]:0 LISTENING 0
TCP [::1]:2132 [::1]:28002 ESTABLISHED 0
TCP [::1]:28002 [::1]:2132 ESTABLISHED 0
UDP 0.0.0.0:161 *:*
UDP 0.0.0.0:500 *:*
UDP 0.0.0.0:1061 *:*
UDP 0.0.0.0:4500 *:*
UDP 0.0.0.0:48000 *:*
UDP 10.6.242.63:123 *:*
UDP 10.6.242.63:137 *:*
UDP 10.6.242.63:138 *:*
UDP 10.6.242.63:1645 *:*
UDP 10.6.242.63:1646 *:*
UDP 10.6.242.63:1812 *:*
UDP 10.6.242.63:1813 *:*
UDP 10.6.254.196:1645 *:*
UDP 10.6.254.196:1646 *:*
UDP 10.6.254.196:1812 *:*
UDP 10.6.254.196:1813 *:*
UDP 127.0.0.1:123 *:*
UDP 127.0.0.1:1025 *:*
UDP 127.0.0.1:1111 *:*
UDP 127.0.0.1:1141 *:*
UDP 127.0.0.1:1645 *:*
UDP 127.0.0.1:1646 *:*
UDP 127.0.0.1:1812 *:*
UDP 127.0.0.1:1813 *:*
UDP 127.0.0.1:2638 *:*
UDP 127.0.0.1:12041 *:*
UDP 127.0.0.1:45318 *:*

C:$

Appreciate if someone could advise how to move forward and resolve the issue.