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mscheurer1

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16 years ago

M

mscheurer1

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January 20th, 2011 06:00

Celerra Applications & Tools CD

Hi,

does anybody know where I can download the latest Celerra Applications & Tools CD?

At Home > Support > Product and Diagnostic Tools > Celerra Tools there is only Version 5.6.48.7 available, but no 6.0 Version.

  • mscheurer1

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    Posted January 20th, 2011 07:00

    The link doesn't work for me. I get an access denied error.

    And at Home > Support > Software Downloads and Licensing > Downloads C > Celerra Software the Tools CD isn't displayed.

  • dynamox

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    Posted January 20th, 2011 08:00

    nothing wrong with his account, i don't see either ..the only thing available under Celerra software is the DST patch.

  • sebbyr

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    Posted January 20th, 2011 08:00

    Please email powerlink@emc.com.  They can better investigate why your accounts may have these restrictions.  The software and patches are there and my account can view them just fine.  I don't believe a lisence is needed for the Tools&Apps CD, so I don't know why you would be restricted in seeing them.

    Also, have you tried searching Powerlink for this?

    Thanks.

    Sebby Robles

    EMC Celerra Support

  • sebbyr

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    Posted January 20th, 2011 08:00

    Please send an email to powerlink@emc, or contact your local rep to assist you with your Powerlink account.  You should be able to see this just fine.

    In the meantime, I have put version 6.0.40.8 up for you on ftp.emc.com/incoming/sebby  Please note that this will be removed in 24-48 hours, so please download as soon as possible.

    Hope this helps.

    Sebby Robles

    EMC Celerra Support

  • dynamox

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    Posted January 20th, 2011 09:00

    i've searched PowerLink ..no dice. Must be restricted to EMC employees/partners at the moment.

  • Rainer_EMC

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    Posted January 20th, 2011 10:00

    Dynamox is correct – using Powerlink customer view I cant see it either

    If you have upgraded to 6.0 or a 6.0 maint release then the UniSphere Software Wizard should have already downloaded it for your

  • mscheurer1

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    Posted January 21st, 2011 01:00

    Thank you Sebby. I'm downloading the iso file from your FTP-Server.

    Rainer, I just tried the Unisphere Service Manager. I have the option to download the Tools CD, but if I actually try to download I get the error: "Could not download file. Requested file is not found. The file may have moved."

    Any ideas on that?

  • Rainer_EMC

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    Posted January 23rd, 2011 05:00

    please Open a service Request

    maybe your Account isn't authorized or there is problem with the path on Powerlink