UNSOLVED

RichGrant

updated

2 years ago

R

RichGrant

1 Rookie

3 Posts

2 Points

1

28

December 20th, 2024 10:31

Non delivery

How I get a refund for my non delivered order? Your courier seems to have lost my parcels but there is no way of contacting them or Dell this service is terrible.

  • DELL-Cares

    Moderator

    27815 Posts

    652 Points

    0

    0

    Posted December 20th, 2024 10:44

    Hi,

    Thank you for contacting Dell.

    We apologize for the inconvenience this may have caused to you.

    We'll surely check this for you. We have sent you a private message. Kindly, reply to it with the requested information so that we can review and assist you further.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • RichGrant

    1 Rookie

    3 Posts

    2 Points

    0

    0

    Posted December 20th, 2024 10:56

    An AI Bot has sent me a message to tell me they have sent a message - not a lot of use! The private message has not arrived at all....

  • RichGrant

    1 Rookie

    3 Posts

    2 Points

    0

    0

    Posted December 20th, 2024 11:28

    Still waiting for this private message......