This is my first time buying a Dell laptop from the official website with a customer representative. I confirmed and placed my order on May 16th and the customer representative confirmed that it will be delivered on Jun 4th. However, when I checked the status at the end of May, my order got pushed to Jun 14th. I emailed my csr immediately in regards to this delivery issue. She simply just replied with a message " you may get your order on Jun 4th.". Excuse me? This is a terrible experience buying a laptop from Dell and this is my first time buying from them. Are there any forum admins or marketing rep explained to me the meaning from this quote? Now, my "possible" delivery has been pushed almost a month behind. I seek immediate attention and assistance please.

Thank you.