My order shipped early on September 3, 2021 however it has been 18 days since. My order still has not been delivered and the tracking for it is unchanged. It is still in pending status for estimated delivery status and only the shipment label has been created. It seems like FedEx has not received the package throughout the time it has shipped. I have contacted Dell multiple times already and twice have been told to wait 7 to 10 business days for the package, twice to to wait 24 to 48 hours for an update, and twice in which they have told me they sent a request to logistics to look into into it. I still have not gotten contact at all about it and they have not told me the reasons for the delay either. I keep getting the same responses back and they keep having me wait more. I just want to know where exactly my package is and have it delivered as soon as possible. Its been too long since the laptop shipped and I have paid $2000.