Hello,

This may be an option you can create an Alert Policy and then choose to Ignore it during maintenance window

How to enable and configure Alert Policy for OpenManage Enterprise

https://dell.to/3VZbzuv

Hello,

This isn't exactly what I meant, if select the from date and selected time interval then put in your times, you cannot select the end date to be the same day.

I'm trying to do from Thursday 4th July from 1am to 5am, when I go to the calendar on To I cannot select the 4th jukly, I can select the 5th but that means from 4th july 1am they'll be no alerts until Friday the 5th at 5am.


If you got access to OME please try and select a maintenance window of what i'm trying, does it work?

Thanks

Hello,

I haven't found a built-in way to do it but this process seems to work for others: Move them in and out of an Ignore Alerts group.

When you need to suspend alerts for a device during maintenance in OpenManage Enterprise, there isn’t a direct option to ignore alerts for an individual device. However, I can offer a workaround that involves creating a static group and configuring an alert policy:

Create a Static Group:

Name it something like “Ignore Alerts.”

This group will be used to manage devices during maintenance.

Create an Alert Policy:

Apply this policy to the “Ignore Alerts” group.

Choose the “Ignore” action in the policy settings.

This policy will override any other policies for devices in the group.

Assign Devices to the Group:

When you’re about to perform maintenance on a specific device, select it in your inventory.

Click the “Add to Group” button and add it to the “Ignore Alerts” group.

Remove Devices After Maintenance:

Once maintenance is complete, edit the “Ignore Alerts” group.

Remove the device from the group.

It’s a bit cumbersome, but this approach allows you to temporarily suspend alerts for specific devices during maintenance

Reference:

https://dell.to/45FxE4F

https://dell.to/4cBo1pS

The problem with that is you cannot schedule it.  This problem i'm seeing is a bug, you should be able to select time interval and select the times you want, so if you want 1 hours downtime you do eg 10am to 11am, but you can't do that on the same day, clearly a bug :(