UNSOLVED
MD3600f Problem.. Please help
Hi All,
I have a setup with MD3600f+MD1220 enclousere.
The problem is it loses half of the disks on enclosere after a while (like 3 hours or 6 hours.some times 1 day).
The 0-2-4-6-8-10-12-14-16-18-20-22-24 disks goes offline on enclousere. the other disks are online and working great. when i select one of the offline disk it says "disk is not responding" or like that.
on logs i saw ;
Description: Alternate RAID controller module removed or replaced
Description: Asynchronous event notification (AEN) posted for recently logged event
Description: Start-of-day routine begun
Description: Fibre channel link down
Description: RAID Controller Module wide port has gone to optimal state
Description: SAS wide port degraded to optimal
Description: RAID controller module reset itself
Description: Physical disk CHECK CONDITION received
Description: Destination driver error
Event specific codes: 1000200/0/0
Description: Physical disk failed - no response at start-of-day
Description: RAID controller module reset its alternate
DELL-Josh Cr
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Posted October 12th, 2020 15:00
Is all of the firmware up to date?
DELL-Josh Cr
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Posted October 13th, 2020 09:00
Sorry, I mean which one is having the drives go offline?
DELL-Josh Cr
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Posted October 13th, 2020 09:00
Is it the drives in the 3600f or in the mmd1220 or both?
DELL-Josh Cr
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Posted October 13th, 2020 12:00
It seems strange that both controllers are doing it though. Are there any other errors? Can you get a support bundle?
DELL-Josh Cr
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Posted October 12th, 2020 10:00
Hi Dawnwater,
Is it always the same controller that goes offline? It sounds like there may be an issue with that controller. Let us know if you have any additional questions.