BrepolsNV

updated

13 years ago

B

BrepolsNV

10 Posts

0

224391

November 8th, 2012 03:00

Equallogic VSM (3.5) plugin not loading

Dear

 

I tried to deploy the Eql-VSM ova today. Setup seems to work perfectly, but when I start the vSphere client (5.1), the plugin isn't loaded. Following error is showed:

com.dell.EqualLogic Virtual Storage Manager for VMware
Dell Inc.
3.5.1.169
Disabled
EqualLogic Virtual Storage
Manager
The following error occured while downloading
the script plugin from http://172.16.100.132:80/
VCenterPlugin.xml:
The server could not interpret the client's request
. (The remote server returned an error: (404)
Not Found.)

Is this a known issue?

  • BrepolsNV

    10 Posts

    1660

    0

    Posted November 8th, 2012 07:00

    The VCS server is on the same subnet (the subnet is 255.255.0.0, but if we used 255.255.255.0, it would be on the same subnet too).

    I can ping the adress, even by FQDN (I do have to include the domain name, pinging only the server name returns errors).

    Pointing my browser to the address fails, but I can access the ip address with Windows Explorer (to copy logs,...).

    I'm using both the Windows VI Client and the web interface.

    Version of Java installed: 1.7.0 on one machine, 1.6.0_35 on another machine (doesn't work either).

    I can't seem to find anything related in the release notes.

  • BrepolsNV

    10 Posts

    1660

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    Posted November 8th, 2012 08:00

    I tried powering down and up, no avail. Weird thing is: we had ASM/VE 3.1. That worked perfectly. I tried upgrading it but emcountered this problem. Then I unregistered and removed the vm and tried with a clean install, but still the same problem... The only thing I notice is since we upgraded vCenter to 5.1. The "registering agent on hosts" keeps running. I'll take a look at that tomorrow, maybe there's a problem with vCenter itself after the upgrade.
  • BrepolsNV

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    1660

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    Posted November 9th, 2012 00:00

    The agent-problem had obviously nothing to do with it.

  • BrepolsNV

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    Posted November 9th, 2012 05:00

    Wait a sec. It suddenly works.

    I can only imagine that my Agent-problem above WAS the problem:

    I had a problem after upgrading vCenter to 5.1, described in this article:

    kb.vmware.com/.../search.do

    I followed the instructions, and that problem was solved. The problem with the EQL-VSM, however, not.

    I did remember, though, that the release notes stated that, when esx-hosts disconnect and reconnect, the VSM has to be reinstalled.

    Every time I rebooted vCenter, the hosts were disconnected, so after solving my vCenter-problem, I removed and installed VSM again.

    At first, this didn't seem to help at all. I tried rebooting in single user mode to check some things out (I don't like looking in the logs by first making the dump and copying them through ftp), and I didn't see anything.

    I rebooted, and suddenly the plugin works.

    So in short, if you have problems with VSM, and you have (or had) the problem described in the VMWare article above, follow the instructions in the KB, and once you see your ESX hosts stay connected and the agent update stops running, try completely removing VSM (maybe make a backup first and copy it  from \\VSM-ipaddress\Database), re-deploy the .ova.

    If it still doesn't work, try shutting down the application and start again.

  • BrepolsNV

    10 Posts

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    0

    Posted November 9th, 2012 05:00

    I looked for network issues, but I can't seem to find a problem there either.

    The firewall on both the vCenter as my workstation are turned off, so it can't be a firewall issue.

     

    My first thought would be that the http-server doesn't get started, but I started in single user mode, checked the lighttpd-log, and it is started without errors.

  • BrepolsNV

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    Posted November 12th, 2012 06:00

    Alas, for some reason, the error returns!

    I logged on this morning, and the Plug-in fails to load again... Nothing happend this weekend so the VMWare hosts did not disconnect or anything...

  • James2013

    4 Posts

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    Posted May 8th, 2013 08:00

    A reboot just did the trick, also I went into the web address and added the Group IP and signed into the EQ. Nothing everything is working!

  • James2013

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    Posted May 8th, 2013 08:00

    Sorry to resurrect this thread but Im having the same thing appear. Its fully ping'able by the network, I can even browse to the web interface. But when directing things to /vcenterplugin.xml nothing appears. (I get a 404).

  • pbnsg

    1 Message

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    Posted June 7th, 2013 13:00

    A reboot of what? VCenter or the VSM Appliance?

    I can currently get to the Web address of VSM Appliance and Log in but do not have the Plugin active in Vcenter / VI Client

  • BrepolsNV

    10 Posts

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    Posted June 17th, 2013 00:00

    Rebooting he VSM Appliance should do the trick.