Hi @sfigueroa 

 Thanks for sharing this, sorry to hear you’re experiencing a delay.

Just to better understand and help - are you waiting for the badge, the certification email, or for it to appear in your profile?

Once I know which one, I can look into options and see how we can help move it along.

Thanks 

Geeta

Hey Mr. Geeta, good morning! 

I just need to get my credentials in my credentials portal or the email so the company Kryonyx Corp, can see them so I can move on to the next Dell training they need me to take. It’s just taking a bit than usual, and it’s delaying the process. 

thank you so much for your help! 

blessings

- seb 

Hi @sfigueroa 

Thank you for reaching out. To resolve this issue, please submit a ticket to the Partner Management team using the link below:

 

https://dell.my.salesforce-sites.com/UACaseWebForm/UnAuthenticatedCaseVFPage?language=en_US

 

Please let us know if you have any questions. 

Thanks 

Geeta