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Binayshah

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5 years ago

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Binayshah

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3 Posts

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579

January 23rd, 2022 13:00

Wrong Delivery ? Missing items

I placed the order for DELL Inspiron 27 7000 on 17/01/2022. Before payment DELL mentioning I can get item on next day. After payment I got email: 

We apologize for the delay. Thank you for your recent order with Dell. We are working to ship your order as quickly as possible. The delivery date for your order to arrive has been updated to   07/02/2022. But suddenly I got another email and my order has been delivered on 19/01/2022. I open the delivered package today and found the item is Inspiron AIO DT 7700 and 1) Wireless mouse with Keyboard and 2) UK power cord were missing. The DELL support service is available only on Mon-Friday from 9am to 5pm. Its much inconvenient for me. I want to know is DELL Inspiron 27 7000 and Inspiron AIO DT 7000 is same aa-in-one computer? Are they come without mouse, key board and power cord? I checked order-list and found all these missing items are included. Then how comes DELL doing such negligence? 271958999_1943402239199686_1018113060803302091_n.jpg 271581053_3366626350240180_2565943070674206365_n.jpg 272185094_1245531869303768_4626137708946110517_n.jpg 270296288_649937222820136_8433566283289656869_n.jpg 271543765_3116513878636843_2990783062630876701_n.jpg