I can't install Realtek ALC3234 on my dell inspiron 3543, it gives me failure Error Code 0xe0000246 (Logs below It won't show in device manager nor when seeing installed software (so i don't think it's already installed which is one of the error indicators i guess)
What I tried already and didn't work: I reinstalled the Intel Chipset Driver, rebooted, and tried that again. -Updating driver from device manager> high difinition audio device>upade driver>both search online and choosing from computer. -Registery Edit>Local machine>Software>policies>Microsoft>windows>creating new key deviceinstall> creating Settings under it> creating DWORD(32-Bit) InstallTimeout with value 708 -Tried Driver Installation Softwares like driver booster and driverpack solution -System restore (there's none) Edit: -Also tried "add legacy hardware" from device manager -Don't have Microsoft UAA Bus Driver installed
Any help would be appreciated The logs were too long so I left only the vendor part(!) is that okay? The Logs from installation attempt: --- Start of Vendor Software Log ---
[04/20/20 19:53:33] ASCII payload log file detected. [04/20/20 19:53:33] ====================================================================================================================================== Realtek High Definition Audio Driver ====================================================================================================================================== Command : "C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\DELLMUP.exe" /v" LOGFILE="C:\ProgramData\dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\DUP3ECF.tmp"" Date : 2020-4-20 19:50:7.644 User : It him ====================================================================================================================================== Starting to get initial ... [OS] : 10.0 -Build : 18362 -Service Pack : 0 -x64 system : 1 -MCE system : 0 -Server system : 0 -System Language ID : 0x0409 -User Language ID : 0x0409 [Default Path] : -tcRtkTempDir : C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01 -tcISSetupLocation : C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01
Collecting inventory ... Checking driver version ... [Realtek Audio Driver for DELL MUP Package] MUP Package Version : 6.0.1.7564
C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\RealtekHDAudio\Vista64\RTKVHD64.sys [Realtek HD Audio Driver] Installed version : 6.0.1.8581 Package version : 6.0.1.7564
-------- Realtek Installer response : C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\RHDSetup.log -------- [ResponseResult] ResultCode=0 [Install Progress] Confirm Realtek Driver Check Operation System Version OS Information [WINMAJOR Number] = 10 OS Information [WINMAJOR String] = 10.0 OS Information [SYSINFO.nWinMajor] = 10 OS Information [SYSINFO.nWinMinor] = 0 OS Information [IsWin2000] = 0 OS Information [IsWinXP] = 0 OS Information [IsWin2003] = 0 OS Information [IsVista] = 0 OS Information [IsWin2008] = 0 OS Information [IsWin7] = 0 OS Information [IsWin8] = 0 OS Information [IsWin8.1] = 0 OS Information [IsWin10] = 1 OS Information [IsWin2008R2x64] = 0 OS Information [IsMCE] = 0 OS Information [IsServer] = 0 OS Information [Service Pack] = 0 OS Information [x64] = 1 Operation System was Windows x64 Rtlupd [GetRtlupdForPackage] = 1 Rtlupd version [C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\RealtekHDAudio\Vista64\RtlUpd64.exe] = 3.0.0.0 Rtkupd version [\] = Current use Rtlupd version [C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\RealtekHDAudio\Vista64\RtlUpd64.exe] = 3.0.0.0 Default Path [WDMDir] = Vista64 Default Path [RtkAudioDir] = C:\Program Files (x86)\Realtek\Audio Default Path [RtkAudioDir x64] = C:\Program Files\Realtek\Audio Default Path [RtlTempDir] = C:\Program Files (x86)\Realtek\Audio\Drivers Default Path [RtkHDADrvDir] = C:\Program Files (x86)\Realtek\Audio\Drivers\Vista64 Default Path [RtkHDMIDrvDir] = C:\Program Files (x86)\Realtek\Audio\Drivers\HDMI\XP2K Default Path [RtlPFHDADir] = C:\Program Files\Realtek\Audio\HDA Default Path [USBDrvDir] = C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\RealtekHDAudio\USBAud Default Path [RtkUSBDrvDir] = C:\Program Files (x86)\Realtek\Audio\USBAud\Driver Default Path [RtkIntelHDASSTPath] = C:\Program Files (x86)\Realtek\Audio\Drivers\IntelHDASST Default Registry key [Installer Base Key] = SOFTWARE\Realtek\Audio\Installer Current driver version = 6.0.1.7564 x64 Edition
Realtek HD Audio Driver Vista64 Directory Exist . Waves Application Directory Exist ~Go to upgrade procedure ( First ) Run RtlUpd64.exe : C:\ProgramData\Dell\drivers\Audio_Driver_PKGMR_WN32_6.0.1.7564_A01\RealtekHDAudio\Vista64\RtlUpd64.exe --- > -r -s -nrg2709 (TRUE) Upgrade mode - Install Setup Service Upgrade mode - Found Setup Service File ! Installer will reboot system : WILL_REBOOT InstallShield was aborted
Laptops must get all drivers from Dell not from the original hardware/software manufacturers. Dell customizes all drivers for your exact model. Go to Dell downloads to get your original drivers.
Thanks for the reply, I downloaded all the drivers from the dell website using my dell service tag and made sure it's compatible with my windows 10 64bit
Mary G
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Posted April 21st, 2020 13:00
Laptops must get all drivers from Dell not from the original hardware/software manufacturers. Dell customizes all drivers for your exact model. Go to Dell downloads to get your original drivers.
https://www.dell.com/support/home/us/en/19/product-support/product/inspiron-15-3543-laptop/drivers