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Said mu

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Said mu

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September 11th, 2018 01:00

Automatic repair & processor fan error

When i start my dell inspiron 3878, it alway loads to an automatic repair screen and whenever i try to restart, it does the same thing over and over. And i did a diagnose and there is processor fan error: 2000-0511 validation:71521 

DC49B618-0BAB-45E4-80CE-E8B419C91BDC.jpeg

 

can you help! Thanks 

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  • Said mu

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    Posted September 11th, 2018 03:00

    Yes still running but it runs faster than normal :/ 

  • ejn63

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    Posted September 11th, 2018 03:00

    Is the CPU fan in fact running?  If not, replace it with a new one.  

     

  • ejn63

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    Posted September 11th, 2018 04:00

    There are two possibilities - that the fan is bad, or the temperature sensor is bad.  Replace the fan first - it will not be expensive.  If the sensor is bad, that will be expensive - the mainboard will need replacement.

     

  • Said mu

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    Posted September 11th, 2018 12:00

    What about automatic repair screen 📺 

  • ejn63

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    Posted September 11th, 2018 12:00

    That's a corrupt Windows installation - could be any number of causes.  Run the extended diagnostic on the drive - F12 at powerup.  If it fails, replace the drive.  If it passes, you'll need to do a repair install or a reinstall of Windows.