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Touchpad clicks not working
Hello everyone
My DELL - Inspiron 15 5593 touchpad clicks (both left and right) have both decided to stop working. the touchpad still works when you move the cursor but the clicks aren't responding.
I have tried turning it on and off in the options and changing the sensitivity settings but had no joy and help would be gratefully appreciated
thanks in advance
DELL-Cares
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Posted February 16th, 2021 09:00
Hi,
I have replied to you via a private message.
-Gautam.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoiceDELL-Cares
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Posted February 16th, 2021 10:00
We've sent you a private message.
Please go through the message and share an outcome.
-Gautam.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoiceDELL-Cares
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Posted February 17th, 2021 08:00
Hi,
Please reply to me via a Private message so that we can take this further.
-Gautam.
#IWork4Dell
For all non-technical issues that require your private data, we must communicate via a private Direct Message
Dell Partner GEM Program, Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice
ejn63
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Posted February 15th, 2021 12:00
Do the buttons physically click, or is there no movement in them at all?
If there's no movement, open the case and check the battery for signs of swelling.