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Kmaelec
updated
6 years ago
3 Posts
0
658
October 15th, 2020 12:00
Hi, during power up the laptop doesn't see the new sandisk ssd plus. Why would that happen?
Thank shelly
Responses (4)
Solutions (0)
ejn63
12 Elder
•
31440 Posts
155047 Points
445
Posted October 15th, 2020 14:00
Since the system is designed for a 9.5 mm hard drive, a slimmer SSD may simply not connect to the system board.
Double check - you may need a spacer to install the SSD.
https://www.amazon.com/Edge-7mm-9-5mm-Spacer-Adapter/dp/B014LQM6I2
nyc10036
6 Operator
5640 Posts
429
Posted October 15th, 2020 20:00
@Kmaelec
Make sure the SSD is pushed all the way in.
If you have thin double-sided tape, you can use that as a spacer.
410
Posted October 21st, 2020 04:00
Yup that was the problem Thanks for your help
409
Correct size was the problem tape didn't help just made my own spacer
Thanks for your help
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ejn63
12 Elder
•
31440 Posts
•
155047 Points
445
0
Posted October 15th, 2020 14:00
Since the system is designed for a 9.5 mm hard drive, a slimmer SSD may simply not connect to the system board.
Double check - you may need a spacer to install the SSD.
https://www.amazon.com/Edge-7mm-9-5mm-Spacer-Adapter/dp/B014LQM6I2