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not_a_lone_wolf

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6 years ago

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not_a_lone_wolf

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February 22nd, 2021 08:00

Isilon Gen6 Node addition caused outage

Hi. We added 4 gen6 Nodes to the network pools and SMB clients lost the connectivity. One of the AD was reported offline at the same time. Is there a way to determine if the ports are allowed on individual Nodes or not?

Is there any other way to verify what may be the issue?

  • DELL-Sam L

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    Posted February 22nd, 2021 16:00

    Hello not_a_lone_wolf,

    What is the current version of firmware running on your system?  Were there any alerts listed when the system went offline?

  • not_a_lone_wolf

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    Posted February 22nd, 2021 21:00

    Hi @DELL-Sam L 

    Thanks for the response.

    Do I need to share the Node firmware version? If yes, kindly help me with the command for OneFS 8.1.2.0.

    During the time of outage, one of the AD was reported offline by OneFs and the SMB shares lost connectivity

  • DELL-Sam L

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    Posted February 23rd, 2021 09:00

    Hello not_a_lone_wolf,

    It would be best to open a service request so that we can gather the cluster logs and see what is going on with your system.