operating system exception was caused by system memory
I get an operating system exception was caused by a system memory error whenever I leave my laptop to sleep, whenever it's plugged in or on battery. I downgraded the BIOS was 1.9 then I updated it to 1.10 and nothing changed. I downgraded it to 1.8 also and the same thing is happening
@Jesse L (retired) Is there a resolve to this issue? I have a customer with the exact same error message displayed upon daily reboot on a Latitude 3510. Customer runs recommended diagnostics on the memory but no issues are found. Need to get this resolved.
This has been an ongoing issue with some XPS and Inspiron models I have a few cases escalated to Dell's level 3 engineering team for the same,
Until a solution comes up
Please use either of the 2
1. Use Hibernation instead : Problem is only happening if machine is coming back from sleep, if machine goes to hibernation it works fine. Please change your power settings to Set Hibernation at 20 minutes or less.
OR
2 Disable Connected standby mode. Open command prompt as admin and use these 2 commands
The exact error message is : "An operating system exception was caused by system memory PresYessto Run through Memory Diagnostics to scan for any Memory errors. Press No to continue "
Jesse L (retired)
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Posted September 8th, 2021 05:00
AhmedYaqout,
What is the exact error message you are getting?
Dell-Jesse L
Jesse L (retired)