UNSOLVED

Helix-Wilcox

updated

2 years ago

0

5668

October 31st, 2021 02:00

Power button blinks once

Dear all, I got a query today, my laptop is black screen and not turning on when I am connecting it to adapter and press power button, it turn on for about 2 seconds with black screen and turn off again then it turn on by itself again and turn off immediately after a voice of beep and blink and it’s repeatedly going on.

 

I removed RAM and checked and the same CMOS battery and HDD but none of them bring changes while removing or connecting.

I also pressed power button for 20 seconds and checked even without battery but its the same.

 

I need your help.

Model: Dell Latitude e7440

  • DELL-Cares

    Moderator

    •

    27828 Posts

    •

    700 Points

    2662

    0

    Posted October 31st, 2021 02:00

     

    Welcome to Dell Social Media Support for Technical  Support and After Sales inquires.

    I'm your Support Assistant. I see you are looking for technical assistance. If you need our help, you can start a private  message with us and we will be happy to assist you.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice

  • U2CAMEB4ME

    6 Operator

    •

    6245 Posts

    2660

    1

    Posted October 31st, 2021 03:00

    Welcome to the Dell Community   @Helix-Wilcox 

    Hold down the "D" key, push the power button, release the power button, wait 2-3 seconds and release the "D" key

    The laptop should go through an LCD test of solid White, Red, Green, Blue and Black 2 or 3 times.

    After completion it should try to automatically boot 2 or 3 times.

    Post your results,

    U2

  • 2643

    0

    Posted October 31st, 2021 21:00

    Hey U2,

    I did it and it went to solid screen several times but when it was trying to boot I heard a beep sound and turned off and at the same timed it turned off ac adapter and I need to unplug it from socket and plug back.

    Thanks for your response 

    Helix

  • Parth Koli

    1 Rookie

    •

    1 Message

    •

    2 Points

    0

    0

    Posted July 2nd, 2024 03:38

    @U2CAMEB4ME​ brother it did the LCD test 2-3 times but it just turned off immediately after completing it