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lucidstudios

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lucidstudios

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April 28th, 2015 13:00

xps 13 crash during initial boot

On the first boot of the XPS 13 Developer Edition the configuration program that was launched automatically crashed while setting up the wifi. It seems that the user account was created, but when trying install common packages via apt-get (such as vim, htop, and others) the package system says that the package is not available. This leads me to believe that there was additional configuration that was not applied and my computer is in an inconsistent state. My question is this: Is there a working version of the initial configuration program? If not, when will one be available? Also, what are the steps, post wifi configuration, that were not installed correctly?

While the hardware for this machine seems nice, I am less than impressed by the computer crashing on the third click of the mouse upon first boot.

  • Seawasp

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    Posted April 28th, 2015 15:00

  • smaffulli

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    Posted April 28th, 2015 17:00

    Right? mine crashed while creating the backup disk with the original configuration.

    I don't think it's a major issue (yet) since I was going to wipe the machine and install things my way anyway (with encrypted partitions).

    If I were you (wait, that's what I will do tonight), I'd get the newest Ubuntu and slap that on the new computer. That will solve the problem.

  • domak

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    Posted April 29th, 2015 03:00

    Oups, sorry I've duplicated the post: en.community.dell.com/.../19629675

    Same issues:

    • crash before backup but user creation was ok
    • apt-get update warns about the "Packages" missing file

    Do you add an "OEM" user too? I guess it is used to install the initial distribution and may be removed after a correct initial setup (but it is just a guess)?

    I have partition mounted on /media/ /DIAGS . Do you also have it?

  • 267

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    Posted April 29th, 2015 14:00

    I too had this crash when I originally installed with "Create recovery media" option.  I was also getting the apt-get warnings, but I was worried about it in the long run so I went ahead and restored to factory defaults and re-did the installation without attempting to create boot media.

    This second installation went flawlessly and apt-get does not have the same warning.  I would recommend doing a factory reset (you can use the built-in Dell tool...search in Unity for "Dell Recovery").  If you have altered the /etc/default/grub file you may have to revert your changes for the reset to work.


    In both installations I had a DIAGS partition so I am guessing it is an OEM specified partition.  A bit annoying since it shows up on the Unity launcher, but not the end of the world.

  • domak

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    Posted April 30th, 2015 03:00

    Thanks.

    I will try that if I cannot find a more simple solution (I've already tweak my ubuntu: separate partitions for home and data, fix hidpi problems, etc).

    Does someboby knows if there is a public bugtracker for sputnik? I know that DELL has a support but responses are not public. Share knowledge is one of the thing that I love in open-source...