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energy120012

updated

13 years ago

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112689

December 26th, 2013 15:00

Alienware X51 eject button

Just noticed that the eject buton on my X51 is not working . It is working outside windows and in BIOS . Drive test in the dell utility cheks out fine. I also did install ODD_monitor setup as advised on another trend , still no success.

Does anybody knows how to fix this issue

  • Milena M458

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    Posted December 27th, 2013 14:00

    Hello energy120012!

    There could be some filters on the registry that doesn't allow the button to work properly, to fix it try the steps on this article, and let us know how it goes. 

  • Celcion

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    Posted December 27th, 2013 23:00

    Hello, DELL-Milena M

    Have the same issue on Dell X51 R2, no filters in registry was found accourding to the article you mentioned.

    Is there any other things to try?

  • 463

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    Posted December 29th, 2013 09:00

    Hello, DELL-Milena M

    I have checked the registry . None of the mentioned upper or lower filters exists on my machine

    FIY, the windows install is done by me using factory supplied DVD that came with the computer

    What can be the next step?

  • Milena M458

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    Posted December 30th, 2013 07:00

    I'm happy to hear that!

    You are more than welcome!

  • Milena M458

    6 Operator

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    Posted December 30th, 2013 07:00

    In that case you can run the driver for the optical driver. Download the driver and run it one time to uninstall it and a second time to install it, you can find the driver on the following link

    http://dell.to/1jZWBxL

  • 463

    1

    Posted December 30th, 2013 07:00

    Dear Milena M ,

    I would like to confirm  that the last driver install according to your instructions did worked perfectly, and brought the eject button back to life.

    Problem solved . Thank you very much