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antriach

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14 years ago

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antriach

8 Posts

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16060

October 15th, 2012 08:00

Graphics card failure

Hello, I think I have a problem with my nvidia gtx 580m, but not how to analyze it to see if it is damaged, when I run the alienautopsy only analyzed the intel integrated grafics 3000.

Can anyone tell me how to analyze the nvidia?

Thanks-
  • DELL-Chris M

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    Posted October 15th, 2012 09:00

    antriach,

    The M17x-R3 Nvidia processor is turned on only for preset applications and thus extends the battery life. To force it on all the time, do the following -
    * Be sure the AC adapter is plugged in
    * Open the Nvidia Control Panel
    * Select Manage 3D Settings
    * Under the Global Settings tab, select High Performance Nvidia processor
    * Click Apply
    * Close the Nvidia Control Panel
    * Run the Nvidia Optimus Test Tool http://dell.to/Mttqlb
    * Test some games
    * If still no go, follow the correct video driver install/uninstall procedure http://dell.to/LcnPvc

    After doing all of that, run the autopsy again.


    DELL-Chris M (old account)

    #IWork4Dell

  • DELL-Chris M

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    Posted October 22nd, 2012 11:00

    Did you install the GTX580m vbios update?

    http://dell.to/O6DgZ1


    DELL-Chris M (old account)

    #IWork4Dell

  • antriach

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    Posted October 22nd, 2012 11:00

    I'm not sure, I have to burn it to a CD for installation =?

    Thanks you

  • antriach

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    Posted October 22nd, 2012 11:00

    Thanks, going the alienautopsy not give me any error, but it is throwing me the error 0x0000016 a while of playing

    Why can it be?

    thanks

  • DELL-Chris M

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    Posted October 22nd, 2012 12:00

    Yes. Burn image to CD and reboot system. Press F12 to choose CD/DVD drive. When promoted, press Y.


    DELL-Chris M (old account)

    #IWork4Dell

  • antriach

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    Posted October 29th, 2012 12:00

    I have it installed and the problem continues

    What could it be?

  • DELL-Royan S

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    Posted May 30th, 2013 14:00

    This thread has been locked due to inactivity. For assistance, with the same or a different issue, please click New Post on the top right to start a New Thread.