UNSOLVED
Thermal Controls are wrong
Hi,
After having my motherboard replaced I noticed over heating while pc was in use I noticed that alienware command centre shows my thermal controls as fan instead of pump and the system fan is 0
I have reinstalled 3x times now and still the same even followed a post on here to drain battery ect
Version windows: 8.1 command: 3.5.10.0
First, as long a MIO-Board is getting power, the Asetek cooler should sufficiently cool CPU. All that needs to happen is the pump turns at constant speed and radiator fan must be turning.
Asetek cooler might be bad or not physically installed properly (after MB swap).
To test MIO-Board, you do it with Dell Diags/PSA/ePSA OUTSIDE of Windows.
http://en.community.dell.com/owners-club/alienware/f/3746/t/19454040.aspx
Once all that works, then you can worry about AW-CC working in Windows.
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.Alienware-Naomi
6 Operator
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Posted May 5th, 2014 14:00
Hi,
Sorry for delay been busy, I ran the ePSA few days ago error popped up about a lose cable but the engineer seen this the day he replaced the motherboard but said no lose cable can be found all connected.
So I skipped the error and finished the ePSA and everything checked out ok. But after a day I booted up the pc and everything was working correct even the thermal controls show cpu pump no over heating or loud fan.
Ever since its been running perfect I have no idea what caused it or fixed it.
Alienware-Naomi
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Posted May 6th, 2014 11:00
I'm glad to hear the computer is working properly. If the issue comes up again or you have further questions let me know!
Tesla1856
10 Wizard
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Posted April 27th, 2014 13:00
What exact computer model do you have?
Dell Rockstar
Microsoft Windows and Apple iOS Developer (Retired)
- Like many of you, I can appreciate a good game-engine.
- I answer questions here, but I'm not a Dell employee.
- Consider giving posts you like a "thumbs-up"
- Posting models-numbers and software versions speeds trouble-shooting.
- Click "Mark as Accepted Answer" on any post that answers your question best.