PoppaJerry

 

The most common problem with wireless input devices such as keyboard and mouse is the battery. If the batteries are fresh and the devices remain a problem, the next source is a USB conflict device such as a printer, tablet, etc...

 

My company does not support wireless keyboard/mouse devices due to the number of complaints and down-time caused by these wireless devices. We don't use them on servers or anywhere else due to the number of errors.

 

Unless you have a legitimate need for a wireless keyboard / mouse device, I suggest that you do not use either. They require constant maintenance and are unreliable in a workgroup environment.

 

MD

MD, thx for the thought, but it's a home setting and only one other USB device, no obvious conflict... weird thing is it just quit... no warning, no new s/w or updates, just a power-up and notta.  I've tried other USB slots, but will try again.... we use wireless  for legit reasons... RU familiar with SWMBO?  Having been married 30 years, it translates: She Who Must Be Obeyed...as in, "when momma's happy, the whole house is happy... she's writing a book and needs to change seating position alot... need I say more?

 

Thx,

jerry

PoppaJerry

 

I am beginning to question whom is the most stubborn. Try a new wireless keyboard. If that does not resolve the problem, return it.

 

MD

MD, good thoughts, everyone..... I recently built her a 3 piece workstation, two side tables and a center piece ( something like many of us use in cubicleland, but) from cabinet grade oak ply, poplar structure and stained "just the way she wanted it"..... she's more proud of it than I, but IT'S HERS!!! (My way of getting away from it all; I'm a novice woodworker of about 3.5 years, just doing some tables and cabinetry for family and friends).

 

She has a pretty decent ( somewhat ergonomic) chair and knows "the rules", she likes the freedom from wires.... I think it's as much asthethic as anything else, but who am I to deny her such pleasure, OR question her motives?

 

BTW, back to the original ??, do I click the rcvr and kybd buttons simultaneously, or in some sequence... there are no outward signs of success or failure, but either method does nothing for the kybd, and the mouse always stays operational.

 

thx,

jerry

PoppaJerry

 

Oh yes, I am very familiar with the term SWMBO.

 

If you want to keep momma happy and avoid pulling out your remaining hair, try buying her a comfortable (high quality) chair and wired devices. There is nothing more productive than a comfortable egonomic environment. Be sure to take her along when selecting a comfortable chair and wired devices. After all, it is she who will be the final judge. Do your homework first.

By the way, a workstation is just that, and may be a single stand alone work center.

 

There is no reasonable solution for misbehaving wireless devices. I have delt with many over the years. I also have a happy home and am a grandfather. So yes, I do know from where you stand. 

 

MD

yeah, it's more that I'm one of those (OCD) who won't give up easily and hate to have a machine beat me.... then I have to deal with "it's a DELL" and all that come with returns and such... I hate it.

 

Thx for the words,

j

Thx,

j

PoppaJerry

 

I am assuming that you have reloaded the original drivers from the Dell supplied driver disc.

 

You might consult eBay for a new Dell wireless keyboard of the same model. Your return option may be limited to zero, but the reduced final cost should make up for the Dell restocking fee.

 

Just a thought. But I do stand on the wired alternative as a primary resolution.

 

Good luck, and give momma a hug for me.

 

MD