UNSOLVED

jammer 28

updated

19 years ago

0

7154

May 25th, 2007 12:00

boot problem E310

ok so i go on vacation and come home 5 days later and turn on my dell and all i get is the bios loading screen, and completes loading, takes about 2-3 seconds, and then it goes to another screen that has a blue line on the top with the www.dell.com impended on it, it loads one line, and its so fast i can barely read it and then it goes back to the dell bios screen and the cycle starts all over again..
 
i have run the diagnostics and everything is fine.....i can get to the f8 screen but any selection i make takes me back to the bios screen and the cycle begins all over again.
 
i contacted tech support and it was 3 hours of no help......they want me to reformat the entire system....
 
i may have to do that but i wanted to try hear first.....
 
i have to back up my hard drive so i am waiting for a sata to ide adaptor so i can do that with my old pc........
 
oh yea the lights.......when the thing is cycling the lights are all going crazy....no pattern can be established......
 
i had this ordered with the wireless keyboard and mouse......so i have no mouse or keyboard ports on the back........i suppose i could try a usb mouse and keyboard but i dont know what difference that would make....when i did the diagnostics keyboard and mouse were being read ok......
 
also everything is disconnected from the back except the monitor and usb connector for the kb and mouse.....
 
 
any help would be greatly appreciated.....thanx
  • speedy_in

    65 Posts

    41

    0

    Posted June 6th, 2007 12:00

    Just for the sake of trying, also unplug the keyboard and mouse. I have seen both cause problems in booting up IF they are bad. At least it's another option to try. Of course, if it does boot, then you know what's wrong...replace the keyboard and/or mouse.
     
  • 41

    0

    Posted June 6th, 2007 18:00

    nope it didnt help.......now i am trying to hook up the sata adaptors i bought through my ide on another computer.......so i can back up everything before i do a reinstall......but i cant open my documents from other pc's.....even my friends dell that is identical to mine.......anybody got any ideas