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Jason_csh

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22 years ago

J

Jason_csh

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November 27th, 2004 12:00

Dimension 4400 Processor failure ?

Hi all..
 
Yesterday/last night my Dell stated freezing in Windows and would not do anything forcing me to power off.  Then intermittently it would not boot up.
 
As of this morning it powers on, the drive spins up and then the machine stops and the processor light goes out without booting up.  Due to another recent issue with a new drive, I know that my main hard disk is healthy so does this indicate a processor failure ?  and if so, how do I go about getting another one from Dell.
 
It is/was a Intel P4 1.9GHZ
 
Any advice would be much appreciated.:smileysad:
  • ejn63

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    Posted November 27th, 2004 13:00

    Your best bet is to download the manual for your system at support.dell.com - it will tell you what the LED patterns mean.
  • ejn63

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    Posted November 27th, 2004 13:00

    What pattern of lights (ABCD-amber/green) is showing on the back panel?
  • Jason_csh

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    Posted November 27th, 2004 13:00

    Thank ejn63, I'm prinitng it off right now.  Looking at the codes, as it happens I do seem to remember seeing a bunch of yellow lights on the back which indicates;

    System board is receiving power, but the BIOS is not executing.

    But I'll double check the pattern and follow any instructions from there if I am able to do so.

    Thank you for helping me out :smileyhappy:

  • Jason_csh

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    Posted November 27th, 2004 13:00

    Ah !  I haven't checked that out.  I'm at my folks house on their machine at the moment but will check the light on mine when I get home.

    Are you able to advise me of the pattern and their meaning ? I can then print off your reply and take it with me incase I can't get mine up and running.

  • SR45

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    Posted November 27th, 2004 14:00

    http://support.dell.com/support/edocs/systems/dim4400/codes.htm#1101572  This link will take you to our systems trouble lights.
     
    Dim 4400 ( June 2002 )
    2.6 ghz (upgrade from 1.7 ghz)
    768 MB 2100 DDR Memory
    Gainward Ti 4200 128 MB Nvidia
    XP Home plus SP-2
    17 inch Dell LCD monitor (1703 FP)
    48 X CDRW
  • SR45

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    Posted November 28th, 2004 09:00

    You should also call tech support or e-mail tech support to have this on record, not just here
  • Jason_csh

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    Posted November 28th, 2004 09:00

    Hi again,
     
    Well.....I checked the lights last night and none of them were lit.  I did have power to the PC as it started up initially before dying.
     
    Bizarelly this morning I have powered it up and it's booted as normal and I' using it to wrote this message.  I'm not sure how long it will last so I'll run some diagnostics on it now while I have the chance.
     
    I'll post back later to let you kow the outcome :smileyhappy:
  • Jason_csh

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    Posted November 28th, 2004 10:00

    I will do first thing tomorrow as they are closed today.  Interestingly though, I ran the extended diagnostics and no errors were reprted which makes it even more confusing.  Shortly after I posted my previous message the system locked up again.
  • SR45

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    Posted November 28th, 2004 18:00

    Keep us informed.  I too have the 4400 system and would like to know what the fix was
  • Jason_csh

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    Posted November 29th, 2004 04:00

    Will do.  I think now that it might be the Motherboard.  I keep getting different error lights on the back and now I'm using the system to type this but it will lock up soon I think.
     
    I'll post again later when I have spoken to Dell Tech Support.