Hi,

Pressing Fn+F6 is supposed to switch off the backlight totally.

Is the light lit only in some areas of the keyboard or only near "Caps lock" and Number pad?

Thank you

Thanks for the reply. But no, the whole keyboard is lit up.  

Hi,

Can you try updating the BIOS to the latest version if there is one, www.dell.com/support

When did you notice this issue for the first time?

Thanks

I already have the latest version (A11). Actually, I was having problems with my touchpad. It was not responding. I tried reinstalling elan touchpad , system restore and everything I can think of. But nothing worked. So I did an install of the same BIOS(A11), over the already installed BIOS (what will it be called, an overwrite install?). Can this be the cause of the problem?

Hi,

I doubt flashing the BIOS with the same version would have created any issues like this.

You may try reseating the keyboard if you're comfortable ,Else we need to replace the keyboard as this doesn't appear to be a software issue.

If you have backed up the data from the laptop, There is no harm in trying factory reset which will assure us software is fine.

Thanks

Thanks, but I'll keep it the way it is till I need to go to a service centre for any major problem.