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fjaber413

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18 years ago

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fjaber413

2 Posts

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7863

May 18th, 2008 00:00

battery problem

hi i have an Inspiron 710m and now for the past 2 weeks i have not been about to fix my computer the problem is when i charge my laptop it doesn't seem to charge now is it a problem with the charge it self or is it the whole in which the charger goes in, another problem i am having when the plug is in insted of charging it decharges the battery and then once the battery reaches zero my laptop turns off can some one please help me
  • E

    ejn63

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    Posted May 18th, 2008 00:00

    In order:

     

    Try a new adapter

     

    Try a new battery

     

    and if neither fixes the issue, you're in for a mainboard repair or replacement.

     

  • F

    fjaber413

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    Posted May 18th, 2008 20:00

    thank you for the information but i dont think its the adapter i think is the actual computer it self bc i have to hold the adapter cord a certain way in order for it to work and if i let go the my computer shout off please help

    thank you

    fareed 

  • E

    ejn63

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    Posted May 18th, 2008 21:00

    If you're certain the problem isn't the adapter, see if surface rework shop can solder in a new jack - should cost about $150.

     

    Otherwise, you're in for a replacement mainboard - $ 400 or so plus the labor to install it.

     

     

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