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Cannot access BIOS on Dell Inspiron
Model: Inspiron 17R Special Edition Inspiron 17R Notebook (Inspiron 7720), Windows 8, 64-bit,English
My laptop was installing updates (not sure which updates) when the battery suddenly died. I charged it and ever since every time I turn it on, it gives me an error message and I'm unable to log into my system
error message is: BAD_SYS-CONF_INFO
I've tried accessing the BIOS with F2 button upon start up many times to check the settings but no luck. Pressing F2 constantly right when the Dell logo appears does absolutely nothing.
Any help to get back into Windows without reinstalling and losing everything would be greatly appreciated!
Post the exact error message, exact model computer in the body of the post and mention which updates were being installed especially if it was a bios update. Try this to get into bios--Reboot and immediately start tapping F2 without waiting for any screen. Accessing the bios has nothing to do with booting to windows. F12 would be a better option to run the diagnostics. Use the same tapping method for F12.
lisa_amfm
2 Posts
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Posted November 21st, 2014 11:00
Hi Mary
I updated the post.