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Solved!
Go to SolutionDELL-Hemalatha
6 Operator
•
2787 Posts
614
0
Posted August 17th, 2016 18:00
Hi Leehop71
Thanks for writing to us.
When did the issue start? Even if the drivers are the latest one, they might have been corrupted, would request you to install the driver again, over write them if needed.
How does it works with an external mouse?
Do provide us your system tag#, email address and name via private message,by clicking on my name in blue and then select send a private message
Regards
DELL-Hemalatha
6 Operator
•
2787 Posts
614
0
Posted August 17th, 2016 20:00
Thank you.DELL-Hemalatha
6 Operator
•
2787 Posts
614
0
Posted August 18th, 2016 19:00
Hi We are awaiting your response.
DELL-Hemalatha
6 Operator
•
2787 Posts
614
0
Posted August 18th, 2016 20:00
Nice to hear that. Have a good one.
leehop71
3 Posts
614
0
Posted August 18th, 2016 19:00
So far so good. I installed the latest driver and the update.