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kevin3973

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kevin3973

7 Posts

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October 4th, 2006 15:00

format

I previously did a system format on my computer because it was the only way to get rid of a virus I had. When reinstalling drivers and programs i think I up and downloaded stuff I didn't need or some of the same stuff twice because my Memory on my E drives is always extremely low. So I was just wondering if there is a way to get my computer back to the state is was at when I first bought it. By this I mean I want all the orginal programs that came with my computer and nothing else. Any help with this would be wonderfull, thank you.
 
ps. I have an inspirion 9300 with Windows XP Professional
  • Mary G

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    Posted October 4th, 2006 16:00

    "Memory on my E drives" does not make sense. Do you mean free space on the drives? Why 'E' drive s and not C drive? If you really did reformat you will not be able to use PC Restore and you will have to do a clean install of the operating system. If you simply reloaded Windows, you might still be able to use PC Restore. Press Control with F11 at the first Dell screen when you reboot. Directions: http://support.dell.com/support/topics/global.aspx/support/dsn/en/document?journalid=D4E986DB0DD911DBA6ECA9CA091288D3&docid=DC493DC313321A9BE030A68F27281E82
     
  • rickmktg

    2 Intern

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    11898 Posts

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    Posted October 4th, 2006 16:00



    kevin3973 wrote:
    I previously did a system format on my computer because it was the only way to get rid of a virus I had. When reinstalling drivers and programs i think I up and downloaded stuff I didn't need or some of the same stuff twice because my Memory on my E drives is always extremely low. So I was just wondering if there is a way to get my computer back to the state is was at when I first bought it. By this I mean I want all the orginal programs that came with my computer and nothing else. Any help with this would be wonderfull, thank you.
     
    ps. I have an inspirion 9300 with Windows XP Professional

    Systems shipped after July 15, 2004 came with Symantec PC Restore. This utility restores the computer to an "as-shipped" condition. If you haven't reformatted, repartitioned, or otherwise modified the master boot record, it should work. Click here for instructions about Symantec PC Restore.

    If the Symantec PC Restore utility won't work, but still resides on your computer, a Dell customer has figured out some ways to get it to work again. Note - If you removed this partition, it is not recoverable, cannot be downloaded from the internet, and cannot be shipped from Dell. Click here for ways to fix Symantec PC Restore. Users have also reported that the partition can be restored with Ghost 2003, and Ghost 9 using the '03 capabilities of it. If you boot to the Ghost 9 CD, select Advanced Recovery Taks, select Utilities, then Restore Legacy Image it should work - but you want to verify the image before attempting the restore. It's in a folder called IMG.