lynnelynne

updated

10 years ago

0

2544

June 17th, 2016 18:00

Inspiron 15 -3552

New Inspiron 15 -3552 I can not run diagnostics on Dell web site or the updates keeps saying ...Sorry, diagnostics can't be run on your Inspiron 3552 and The product you have selected is not compatible with Dell PC Diagnostics.

what is going on the laptop was bought in march of this year.

  • 656

    1

    Posted June 19th, 2016 23:00

    Thank you it said my Bios update failed in January 2016 the Dell update still does not work for me but I found what I need and updated the Bios and it took this time

  • ejn63

    11 Legend

    87468 Posts

    321253 Points

    656

    0

    Posted June 17th, 2016 18:00

    To access the built-in diagnostics, press F12 a  few times at bootup until a menu appears listing the diagnostics as once of the choices.