Hi,

I recently bought a XPS 17 3D Laptop. The shopkeeper did not have extra laptop for sale so he gave me the laptop that was there on showcase for customers; they told that they had just received the laptop and it's working fine. I accepted what they said and bought the laptop.

Now I am facing a 3D issue in the laptop. When I am viewing through the active 3D Glasses, the right eye seems to activate earlier than the left eye (not all the time, but in most cases). And I get a ghosting image on the screen where a PART OF THE IMAGE appears to be 3D, the rest are completely blurred.

I have a doubt that the 3D Glass is not right. But some say that the emitter has the problem, but if that's so then how can the 3D work in certain times? Please suggest what should I do? Will I replace the 3D Glasses or go for the IR Emitter investigation?

I am also getting around 10,100 3DMarks 06 on my laptop. Is this score okay? My configuration is as follows:

Processor: 2630QM
RAM: 6GB DDR3
Graphics: Nvidia GT555M 3D Version 3GB
Hard Disk: 1TB (2 hard drives)

Please help me in this. I am very concerned whether the shopkeeper gave me a proper laptop or not :(

Thanks,
Niladri