
UNSOLVED
Closed
Problem Undocking - SP2 doesn't fix - FIXED third post
-edit- sorry, I thought I was replying to this http://forums.us.dell.com/supportforums/board/message?board.id=latit_periph&message.id=2730 ... here's the error:
You cannot eject your computer because one of the devices in the docking
station, 'ECP Printer Port (LPT1)', cannot be stopped because a program is
still accessing it.
You cannot eject your computer because one of the devices in the docking
station, 'Docking Station', cannot be stopped because of an unknown error. Since this device is still being used, do not remove the computer.
D600 WinXP patched to SP2 after the problem started happening. The user states that she attempted to install a local printer at home and it didn't work. Since then the error message has been appearing. I'm looking through the registry now....
You cannot eject your computer because one of the devices in the docking
station, 'ECP Printer Port (LPT1)', cannot be stopped because a program is
still accessing it.
You cannot eject your computer because one of the devices in the docking
station, 'Docking Station', cannot be stopped because of an unknown error. Since this device is still being used, do not remove the computer.
D600 WinXP patched to SP2 after the problem started happening. The user states that she attempted to install a local printer at home and it didn't work. Since then the error message has been appearing. I'm looking through the registry now....
Message Edited by bmcmillan on 12-14-2005 01:58 PM
Message Edited by bmcmillan on 12-14-2005 02:03 PM
Message Edited by bmcmillan on 12-15-2005 10:45 AM
Responses (9)
Solutions (0)
Problem fixed.
Under Network Connections | Dial-up there is a connection called "Incoming Connections". After I deleted this the Dell D600 laptop would dock and undock without error message. I could use the "Undock Computer" button in the Start menu or simply undock it manually without problems.
The "Incoming Connections" properties showed two ways to direct connect; Dial-up over the COM port and through the LPT port.
Disabling the LPT port in the BIOS got rid of the error but that's not ideal because she used a local printer. However, under the cirucumstances of this error there was not a local printer installed nor one plugged into any port.
Before the final resolution I did the following without success:
Installed WinXP SP2
Updated BIOS from a15 to a16
Used msconfig to run in diagnostic mode
Safe Mode wouldn't recreate the same error - it showed a VGA error and wouldn't get as far as the LPT before abandoning the undock.
Disabled LPT in BIOS - got rid of error and ability to print locally
Removed and reinstalled LPT1 in Device Manager
Delete "Incoming Connections" in Network Connections - SUCCESS!- Disabling the "Incoming Connection" on the LPT port should not have any negative impact on printing. This is for connecting two computers through the parallel port using a special cable (the old DOS Interlink cable if you remember the DOS 6.x days).
I have the same problem now, but not from having tried to install a printer. Undocking used to work, now it doesn't. Can't undock because of 'ECP Printer Port (LPT1)' message. However, there is no entry in Network for "Incoming Connections", and in Device Manager, I don't have an LPT Port entry. Any other thoughts on how I might get this problem solved.
I have a new Dell Latitude D410 and Windows XP SP2... Thanks...JPierce
- No - never had a printer installed - only network printers at work. Since it's a new machine, I did finally load cardscan onto it - which may be masquerading as a printer - but I never hooked up the scanner - just use the software. Also have a blackberry that has software making various references to COM(1) and COM(3), though it works via USB. I could probably try to deinstall both the blackberry desktop software and cardscan software and try to resolve that way, but I'm hoping I could find another way.
yeah, jpierce, you got me. You could remove both of those devices. I doubt it will resolve you problem though.
never had a printer installed, and now suddenly you receive an error message about your LPT1 port when you try to undock. Have you considered disabling the LPT port in the BIOS? You wouldn't be able to use it while disabled, but it doesn't sound like you plan on it either.
Anyways, see ya later.
So, it DOES turnout to be CardScan - old version that talked to it's scanner via LTP1. De-installed it, and then re-installed it custom (no scanner option) - and dock/undock works fine.
Thanks for the initial advice, and to get me thinking in the right direction. Sometimes thinking out loud is a real help....JPierce

bmcmillan
10 Posts
1125
0
Posted December 14th, 2005 18:00