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Problem with Ethernet Card
I have a Dell Latitude CPx - service tag hp3b901 - and I upgraded from Windows 98 to Windows XP. I lost my ability to connect to the Internet and send / receive email. The Optimum Online tech support said that in upgrading to XP I had wiped out my Ethernet card - is that correct? What do I do? Can I download something to resolve this? Please help
Flooby
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Posted October 11th, 2005 02:00
Did you perform an upgrade installation of XP, or did you format the drive and clean install XP? If the former, the latter would have very likely prevented the problem you're having. In any event, that's what I'd recommend doing. The missing NIC may very well be the least of your problems with an upgrade installation.