jacobacci

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10 years ago

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jacobacci

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April 25th, 2016 07:00

XPS13-9350 Linux to Win10 Problems

Hi all

I got my brand new XPS13-9350 today. I ordered it with Linux as OS. As I have some spare Win10 Pro licensed, I did a clean install of Win10 Pro. So far so good, except for two issues:

In Device Manager, the IDE ATA/ATAPI controllers entry has a yellow exclamation mark and says:

"This device cannot start. (Code 10). An I/O adapter hardware error has occurred"

I have installed the correct Intel Chipset driver from the dell website.

Also, if I go to the dell drivers page and do "detect drivers", I get

Driver detection not available
Please try again later or use the Find it Myself tab to find drivers by Service Tag or see a list of drivers available for your product.

I tried to download a windows restore image, but it seems I can't do that, because my machine is configured with Linux.

I would be grateful for any hints what I can do.

Thanks a lot