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bonni-lyn

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19 years ago

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bonni-lyn

19 Posts

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January 30th, 2008 16:00

Monitor won't recognize USB

I have a Dell Monitor, 1703FP, and it won't recognize any USB devices that I plug into it.
 
I have a usb cord from the monitor to the back of the tower. I have installed the latest monitor driver. All the USB devices work if plugged into the back of the tower, so I know those are functioning. I have rebooted the computer, turn the monitor on and off....
 
I don't understand what the problem would be. Anyone have any suggestions? I really want to be able to plug in my jump-drive without having to dig at the back of my computer...help please!?!? 
 
thanks :smileyhappy:
  • Zraisin

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    Posted January 30th, 2008 17:00

    Hi, the first thing would be to swap the usb cable with a known good one (you may already have). After that it may be the monitor itself. Can you hook the monitor to another PC to try it?
  • gpro

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    Posted January 31st, 2008 05:00

  • bonni-lyn

    19 Posts

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    Posted January 31st, 2008 14:00

    i tried the usb reset, no luck....
     
    any other thoughts?
     
    thanks :smileyhappy:
  • gpro

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    Posted February 1st, 2008 08:00

    not really, sorry.
  • DELL-Chris M

    Community Manager

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    Posted February 1st, 2008 19:00

    bonni-lyn,

    You are using the monitor USB uplink cable that came in the monitor box?


    DELL-Chris M (old account)

    #IWork4Dell