I am trying to use the Dell Ultrasharp Color Calibration Solution with an x-rite i1 Display Pro.

Can't get beyond "Verify USB Connection". The USB cable between the monitor and computer is connected (tried both a USB 3.0 and a 2.0 port). The USB hub on the monitor is working. E.g. a USB stick connected to it can be read. The hub also appears in Device Manager.

But the Color Calibration software insists that there is no connection.

I made sure that nothing was connected to the hub. Installed the driver as suggested by Chris in "http://en.community.dell.com/support-forums/peripherals/f/3529/t/19618874". So far nothing works.