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11389
January 20th, 2019 18:00
U2417H, vertical line problem
I bought a U2417H from the Dell official website on 5/23/17. There are 2 vertical lines. I have tried both my laptop and pc to ensure it is monitor problem and not a video card problem. What should I do to repair it? Is this monitor still in warranty?
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Posted January 21st, 2019 08:00
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Posted January 21st, 2019 09:00
Yes. Look at all of the labels on the monitor.
DELL-Chris M (old account)
#IWork4Dell
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Posted January 21st, 2019 09:00
So now I need to contact with Technical Support in Canada? and I really cannot find my Monitor 20 digit alphanumeric PPID serial number.
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Posted July 29th, 2024 13:49
Hi, I have the same issue
Shows same screen and diagnostic test screen but showing up vertical lines
(edited)
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Posted July 29th, 2024 14:01
Then it is faulty. Time to replace it.
DELL-Chris M (old account)
#IWork4Dell
DELL-Chris M
Community Manager
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Posted January 21st, 2019 05:00
* Dell does not repair monitors. We exchange them while under warranty
* From what Dell country sales site did you purchase this U2417H?
* Post pictures of the U2417H stand alone BID (Build in Diagnostics), page 49
(edited)
DELL-Chris M (old account)
#IWork4Dell