Service Tage G72DR51, Express Service Code 352-557-815-41

 

Help!

 

   I have the Radeon X300 SE adapter installed in this new Dimension 8400.  The pc & monitor work fine in all resolutions, when the monitor is normally oriented in the landscape mode.

 

   I encounter problems when trying to use the monitor in portrait mode.  I access the rotate function under Display Properties/Settings/Advanced/Rotation Tab.  First of all, when I select "Rotate 90 Right", the response is backwards, rotating left, instead.  If I choose Rotate 90 Left, then it rotates right, instead, but that's the way the monitor actually swivels on it's pedestal, so that's ok.  But the reversed radio buttons on the rotation tab shouldn't work that way, so that's one problem.

 

   The second problem surfaced when I try to restore to landscape orientation.  Returning back to the Rotation Tab, I select "Standard Landscape".  The computer respondes with warnings that my resolution doesn't match and states the adapter/monitor will return to standard VGA mode.  Restarting the computer sometimes does not fix this problem.

 

   I've had to resort using the System Restore function, under Help and Support on the Start Menu. That fixes the problem, but I SHOULDN'T HAVE TO DO THAT!

 

  So, why am I encountering both of these problems and what can I do to fix it?

 

Thanks in advance. Regards, Vince Black