UNSOLVED

ostuder

updated

12 years ago

O

ostuder

32 Posts

0

3407

July 10th, 2014 03:00

Recover data from cluster windows

Hi,

I want to recover data from a cluster windows. But I have the following error message :

C:\Users\Admserv>recover -s hefrbck06-226.hefr.ch -c hefrsql03.sofr.hefr.lan -R hefrdb03.sofr.hefr.lan -iR

No index was found for C:\Users\Admserv\. The current working directory is /.

recover> cd u:\backup\bande

recover> changetime 06/24/2014

18361:recover: time changed to 06/24/2014 23:59:59 (mm/dd/yyyy)

recover> add SAFEQDB_backup_2014_06_23*.bak

1 file(s) marked for recovery

recover> recover

Recovering 1 file into its original location

Volumes needed (all near-line):

USRS25L4 at SL500

Total estimated disk space needed for recover is 73 MB.

Requesting 1 file(s), this may take a while...

Recover start time: 7/10/2014 10:51:20a

Requesting 1 recover session(s) from server.

53363:recover: Recover of rsid 21859 failed: Port mapper failure - RPC receive operation failed

73724:recover: One or more recover threads failed to exit successfully

73731:recover: Parent recover thread exited with errors

52973:recover: Didn't recover requested file U:\backup\bande\SAFEQDB_backup_2014_06_23_012731_0 331209.bak

Received 0 file(s) from NSR server `hefrbck06-226.hefr.ch'

Recover completion time: 7/10/2014 10:55:41a

recover> quit

I need an urgent help.

Regards

/Olivier

  • ble1

    6 Operator

    •

    14354 Posts

    •

    56186 Points

    1547

    0

    Posted July 10th, 2014 06:00

    #from target host# recover -s -c

    To control metadata workflow, make also sure that is used in NSR client in field for backup server interface.

  • ostuder

    32 Posts

    1547

    0

    Posted July 10th, 2014 06:00

    It's the same status. see below

    C:\Users\Admserv>recover -s hefrbck06-226.sofr.hefr.lan -c hefrsql03.sofr.hefr.lan

    No index was found for C:\Users\Admserv\. The current working directory is /.

    recover>  cd u:\backup\bande

    recover> changetime 06/24/2014

    18361:recover: time changed to 06/24/2014 23:59:59 (mm/dd/yyyy)

    recover> add SAFEQDB_backup_2014_06_23*.bak

    1 file(s) marked for recovery

    recover> recover

    Recovering 1 file into its original location

    Volumes needed (all near-line):

            USRS25L4 at SL500

    Total estimated disk space needed for recover is 73 MB.

    Requesting 1 file(s), this may take a while...

    Recover start time: 7/10/2014 03:45:05p

    Requesting 1 recover session(s) from server.

    53363:recover: Recover of rsid 22353 failed: Port mapper failure - RPC receive operation failed

    73724:recover: One or more recover threads failed to exit successfully

    73731:recover: Parent recover thread exited with errors

    52973:recover: Didn't recover requested file U:\backup\bande\SAFEQDB_backup_2014_06_23_012731_0331209.bak

    Received 0 file(s) from NSR server `hefrbck06-226.hefr.ch'

    Recover completion time: 7/10/2014 03:49:25p

    recover>

    In the Networker Server, the client hefrsql06.sofr.hefr.lan has the information for the field  named "server network interface" set to "hefrbck06-226.

    More help, please.

  • ostuder

    32 Posts

    840

    0

    Posted July 10th, 2014 06:00

    It's not possible to use the Networker server to execute the restauration.Because it's not the same platform. Client run on Windows and the server on Solaris

  • crazyrov

    6 Operator

    •

    1319 Posts

    840

    0

    Posted July 10th, 2014 06:00

    Also, where are you trying to run the restore from. If you are trying this from the backup server give this a shot from the active node of your cluster.

  • ostuder

    32 Posts

    1547

    0

    Posted July 10th, 2014 06:00

    nsrinfo hefrsql03.sofr.hefr.lan give a correct output with the contains of the backuped saveset, u:\backup\bande

    hefrsql03.sofr.hefr.lan is one of all  virtual host of the cluster.

    after anylase with my network administrator, the problem is the server use the wrong name to create the rpcbind session. Because on the server, there are 6 differents network ip. The networker server use the default network ip to open the rpcbind session but not the network ip in the same vlan of the client.

    do you have a suggestion ?

  • ble1

    6 Operator

    •

    14354 Posts

    •

    56186 Points

    1547

    0

    Posted July 10th, 2014 06:00

    Are you sure data is saved under cluster index?  You can check it with nsrinfo command (check it for both virtual and physical box).

  • ostuder

    32 Posts

    1547

    0

    Posted July 10th, 2014 07:00

    it's the same IP address.

    C:\Users\Admserv>nslookup

    Default Server:  hefrns01.hefr.ch

    Address:  160.98.2.110

    > hefrbck06-226.hefr.ch

    Server:  hefrns01.hefr.ch

    Address:  160.98.2.110

    Name:    hefrbck06-226.hefr.ch

    Address:  160.98.226.191

    > hefrbck06-226.sofr.hefr.lan

    Server:  hefrns01.hefr.ch

    Address:  160.98.2.110

    Name:    hefrbck06-226.sofr.hefr.lan

    Address:  160.98.226.191

    > hefrbck06-226

    Server:  hefrns01.hefr.ch

    Address:  160.98.2.110

    Name:    hefrbck06-226.sofr.hefr.lan

    Address:  160.98.226.191

    > 160.98.226.191

    Server:  hefrns01.hefr.ch

    Address:  160.98.2.110

    Name:    hefrbck06-226.sofr.hefr.lan

    Address:  160.98.226.191

    >

  • crazyrov

    6 Operator

    •

    1319 Posts

    1547

    0

    Posted July 10th, 2014 07:00

    on the recover prompt you have given "hefrbck06-226.sofr.hefr.lan" but then the recover fails it says "hefrbck06-226.hefr.ch". please check the hosts file entry or name resolution for these 2 names on the client.

  • crazyrov

    6 Operator

    •

    1319 Posts

    1547

    0

    Posted July 10th, 2014 08:00

    Try using the IP address instead of the backup server hostname.

  • ble1

    6 Operator

    •

    14354 Posts

    •

    56186 Points

    1131

    0

    Posted July 10th, 2014 11:00

    To me it looks like some sort of network issue when reading data from storage node back to client.  This is why you get RPC error after selecting data and kicking off restore.  Quick and dirty, you can try to restore it somewhere else too (also Windows box).  What you can also try is to sniff network between server<->client and storage node<->client to see which VLANs are used for communication.  Because metadata part works (which is browsing in this case), it might be that data plane is broken which is storage node communication back to client (is storage node for this client also on VLAN 226?)