Hello, I upgraded the firmware on my M6348 switch following the "Upgrading PowerConnect Switches from Version 2.x.x.x or 3.x.x.x or 4.x.x.x or 5.x.x.x to 5.1.10.1 Firmware" guide. However after it rebooted I am no longer able to log into the switch with any combination of username and passwords. I attempted to log in via telnet and that did not work either. I followed the directions exactly.

I am hoping to avoid needing to log into the console as I am 700 miles away from the switch.

Please advise.

Thanks!