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B130 wireless networking problems
Computer B130 for my daughter. Can't get it connecting to the internet using wireless router Linksys. We have roadrunner and when we turn on the lap top it actually interrupts the connection to the internet on our desktop, requiring to reboot roadrunner and linksys. What is the deal?
- Out of the box I am experiencing the same problems. As soon as I power the B130 up, my home network crashes which requires me to power the B130 off and restart my DSL modem and Linksys Wireless G router. The B130 card finds a strong signal from the router, and every other network on the block. I'll be interested in reading if somebody, anybody, can offer a solution.
- Dell says that the linksys system needs to have a form ware upgrade and to take the laptop to another hotspot, such as a library, starbucks, without a linksys router and see if we can get logged on. If so then it is the linksys router and needs the upgrade. If not then call them back.
- I got the same message and recommendation from Tech support, and after discovering that the B130 was able to connect at a Starbucks hot spot, it was apparent the router was the problem. The firmware had not been updated in some time, so after downloading the latest Linksys version, everything works fine.
- I had linksys walk me through the firmware update, although they were hesitant, and it was very important that you pick the correct version of your linksys system. but it worked and we have all computers, including the dell, on line and working great. It is a shame that it took 5 phone calls and 3 1/2 hours of frustration on the phone to get someone to finally listen and help.
Eddie SEG
6 Posts
477
0
Posted December 26th, 2005 02:00
I'm on the same boat. My Dad's been pushing Me to return it, but the price just went up to above $600, so maybe we could find an expert at fixing this little glitch. The goal is to make the computer recoginise an AD-HOC protocal network, but I just can't do it. Since someone else mentioned this problem, it's clear their is nothing wrong with the computer, it's just trying to get it in sync with the network's protocal. I also have to say the Dell's customer service is not really helpful. It costs a whopping $100 to get how-to support -- NO free trial. C'mon guys, it's not like You're coming to our house.
Eddie