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Saksham Goyal
2 Posts
0
113415
February 10th, 2015 03:00
dell update application
every time i launch the dell update thing it says:
Dell Update has not been able to connect to the internet. Please try again.
it says this every single time
Saksham Goyal
2 Posts
10561
0
Posted February 10th, 2015 23:00
i have uninstalled it many times but it doesnt work.. i can conect to everything else
hi i have the same problem. everytime i restart my xps 8500 i get after a few minutes Dell Update has not been able to connect to the internet. please try again. so i click ok and it goes away.
my internet is fine. when i try to uninstall it says it cant find 1.2.1004.0.msi. i have found it for it and it says contact your vendor. so i have.
could you fix it for me
I have the same problem. It started about two days ago. I downloaded the latest version from dell.com and uninstalled and re-installed "Dell Update" several times. It's still not able to connect to the internet. That's what the message tells me. All the other network connections (email, web, others) are working properly. To me it seems to be a "Dell Update" problem...
Looking forward to a solution soon.
Best regards
HeinzLonewolfsam
4 Posts
10561
0
Posted June 8th, 2015 09:00
I am facing the same issue as mentioned by "Saksham Goyal". I tried everything the you have mentioned but no luck. Any help?
peterwbaker
1 Rookie
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76 Posts
10573
0
Posted August 8th, 2015 16:00
I have this problem too now :-( had it for about 10 days, all other Internet things work fine so assume the Dell software is "confused" - disappointed! Peter
Hello,
Did you ever solve this problem?? Having same problem here with Windows 8.1, Dell Inspiron 15 (3521) laptop. Have uninstalled/ reinstalled several versions of Dell Update from the Dell website, stopped/started Dell Update Service, went into firewall and created an exception to allow Dell Update through the firewall - nothing helps! The Dell Update Tray icon just sits in the tray and shows "connecting..." constantly. Every other program and app can connect to the internet. Right click on the icon and "Enable Auto-check" is grayed out and has a check mark in it. Also, "Check for Updates" is grayed out. Strangely, I have another identical laptop and Dell Update works perfectly on it!
Lonewolfsam
4 Posts
2444
0
Posted December 28th, 2015 23:00
I did a reset on my win 10 and installed the dell update application again, No more issues.
Jesse L (retired)
10 Wizard
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17898 Posts
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69016 Points
10561
1
Posted February 10th, 2015 06:00
Saksham Goyal,
Can you connect to other sites? If so, Uninstall and reinstall the Dell Software then, try running the update again. What are you clicking on to update?
Jesse L (retired)