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georgedn

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georgedn

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December 16th, 2006 12:00

Problems accessing home network

I've managed to set up a wireless home network connecting my laptop with my wifes.  Both are running XP.  When I try to access the network from her laptop I am able to see the network (HOMENET) and see her shared documents folder.  However, when I try to do the same on my laptop I see the network but when I click on the network name HOMENET I receive a message stating "HOMENET is not accessible.  You might not have permission to use this network resource.  Contact the administrator of this server to find out if you have access permissions.  The list of servers for this workgroup is not currently available."  I've checked Norton Internet Security on both machines to ensure the firewall is not blocking file and printer sharing and I've turned off Windows firewall.  Something else is blocking my access to this network and I cannot understand what it is and how to fix it.  Please help this layman.
  • volcano11

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    Posted December 16th, 2006 14:00

    When you say "I've checked Norton Internet Security on both machines to ensure the firewall is not blocking file and printer sharing", have you also ensured that the Norton firewall is explicitly set to allow local network access.   By default Norton will not allow file and printer sharing unless it is explicitly told to do so.  
     
    Steve
  • georgedn

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    Posted December 16th, 2006 16:00

    I've modified the "Block Windows file sharing" rule to allow file sharing or that is what I think it means.  I am referring to the configue option under General Rules.
  • volcano11

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    Posted December 16th, 2006 17:00

    I can't keep up with these products which change every few months.  Which version of Norton do you have?
     
    Steve
  • georgedn

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    Posted December 16th, 2006 18:00

    My apologies.  I should have included that info.  I am using Norton Internet Security 2007 and Norton System Works 2006.
  • stone4

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    Posted December 18th, 2006 21:00

    I see your original posting from Sep concerning LAN access on your homenet. I have new Dell Dimension and am having exactly same problem. Other PC's on my home net can see the shared folders on Dell, but they can't be opened. I get the same error message you were getting. Did you resolve your issue?
    Thanks
  • georgedn

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    Posted December 18th, 2006 22:00

    No, my issue is not resolved.  Hoping someone in this forum will have some advice.
  • volcano11

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    Posted December 18th, 2006 22:00

    George, I don't have access to the documentation for that version of Norton.  Sorry.  You, however, should have access to the documentation.  See if you can find a way to add your computers to the trusted zone.
     
    Steve
  • georgedn

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    Posted December 19th, 2006 01:00

    Voila!!  It works!!!  Many thanks.  For other users information I did as you suggested.  In Norton Internet Security clicked on Personal Firewall >> Configure >> Trust Control >> Active Tab - my network (HOMENET) was listed and under the security heading read "Protected".  Clicked on my network, clicked on Trust button, entered a name.  Clicked the "Trusted" tab and enterd the IP addresses of the two computers that comprise the network HOMENET.  Closed Norton, restarted computer and upon restart was able to access files from each computer that reside on the other for which access was granted.  Hopefully, this is all it takes and no other issues arise.  Hope this helps Stone4 who inquired about my progress earlier today.    
  • stone4

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    Posted December 19th, 2006 21:00

    GeorgeDN,
    Very glad you finally got your problem solved! I am only running a hardware firwall though (router) and the firewall settings solution won't apply to me - at least as far as I can tell at this point. If you get any other feedback on this issue, please forward to me. I still have the problem of being able to see folders on my PC on the network, but I can't open them. Thanks
    Steve
  • M1Rate

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    Posted December 20th, 2006 19:00

    Stone: Even with all firewalls off, no go for me.  The hx: I have had the identical problem with XPS M2010 running Win XP MCE trying to access an Inspiron 8200 running Win XP Home (all machines fully Win updated, including IE 7.0).  30+ hours of On Call support including registry edits, installing Netbeui, LPX Protocol, configuring TCP/IP, ensuring file sharing, complete rebuild of network from the router on out, complete uninstall and removal (incl. using Norton removal tool) and turning off and, subsequently, back on to configure firewall and antivirus (Norton on Inspiron, Trend PC Cillin on XPS)--all to no avail.  Closest I ever got was being able to map a drive from the XPS to the Inspiron; but even this was undone by subsequent tech support.  At no point could I ever use Network Neighborhood to get to the other machine from either machine, though they would show.  Same error messages as yours, though not resource related at the end, as yours was.  At this point, Dell On Call has broken my cabled network connection on both machines through their configurations, though the wireless to the internet still works.  I regret that I have given up and am returning the XPS machine to Dell.  This kind of thing is equivalent to being asked to crank the handle on the front of your car to start it: Primitive and unsupportable.  I am motivated for it to work, but Dell has only made my circumstances incrementally worse.  I wish you better luck with your machine.