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nvk2019

updated

8 years ago

N

nvk2019

1 Message

0

11534

January 8th, 2019 08:00

Problem with login redirection on https://sso.emc.com/sdell/

Hello, with my existing account also with a new one, I have problem to login to Dell support pages. It always stuck on "Configuring your account..." If you are not automatically redirected, Click here to continue The link points to https://sso.emc.com/ and ends in the same page as loop.
  • Joean Sian

    1 Message

    7776

    0

    Posted January 14th, 2019 01:00

    I'm having this exact same problem for the past two weeks. I called Dell hotline and none of them was helping!
  • 7745

    0

    Posted January 17th, 2019 02:00

    Is there any solution about this matter? We have an issue and can not create service request. Dell support is not help on my issue. 

    Thank you!

  • jestedi

    3 Posts

    7728

    0

    Posted January 18th, 2019 03:00

    I have the same problem :-(
  • myrdin

    6 Posts

    7616

    0

    Posted February 4th, 2019 01:00

    Same Problem here... anyone got this problem solved?

  • jjm543

    1 Message

    7595

    0

    Posted February 4th, 2019 19:00

    Hello? Dell? I am a customer with a $250k VXRail system trying to open a ticket but cannot due to this issue.

    https://sso.emc.com/sdell/      ........ "Configuring your account ... "

  • 7587

    0

    Posted February 5th, 2019 07:00

    Same problem here. Can't seem to find anyone who is able to solve this issue.
  • FakeUserName

    1 Message

    7572

    0

    Posted February 6th, 2019 12:00

    Same problem here. Any resolution yet? C'mon guys, please help your customers get logged in.

  • 7440

    0

    Posted February 13th, 2019 13:00

    This has been an ongoing issue since at least 2018. When they were separate sites/entity's there was no problem. But as soon as they started up the SSO BS then it's been hit or miss whether it will work with the majority being a big fat MISS. I am so fed up with the non-working web presence of Dell. Even trying to order or configure a system online is a nightmare these days. We just did a big Dell purchase in 2018 so when this stuff is EOL will be going elsewhere where they are more concerned with existing and future customers than the acquisition of IT for the Dell portfolio.

    Untitled-1.jpg

  • Kiwi543

    1 Message

    7367

    0

    Posted February 16th, 2019 19:00

    I have the same issue i need to do VxRail training for work..
  • Mtexter

    3 Novice

    234 Posts

    841 Points

    4280

    1

    Posted February 25th, 2019 08:00

    Same problem here, oddly enough if a co-worker signs in under a different account, I can browse just fine.  There's something broken here that Dell needs to fix.  I've had Dell and EMC logins since long before they merged, so I wonder if that has anything to do with it.