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error

updated

5 years ago

E

error

5 Posts

0

946

November 19th, 2021 00:00

about video card

Hi,

Dell Optiplex 7010 Tower Desktop Computer i5 3470 16GB 1TB HDD Windows 10

,i use
ZOTAC GeForce GT 1030 2GB GDDR5 64-bit PCIe 3.0 DirectX 12 HDCP Ready Low Profile Video Card ZT-P10300A-10L

My question  is my monitor is black after putting this video card ,how to fix this problem  plese help.

  • DELL-Cares

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    Posted November 19th, 2021 00:00

    Hello, I see you are looking for technical assistance. If you need our help, you can follow @DellCares and start a direct message with us and we will be happy to assist you.


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  • error

    5 Posts

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    Posted November 19th, 2021 01:00

    Hi,can you tell me this video card(ZOTAC GeForce GT 1030 2GB GDDR5 64-bit PCIe 3.0 DirectX 12 HDCP Ready Low Profile Video Card ZT-P10300A-10L ) is capable with with Dell Optiplex 7010 Tower Desktop Computer i5 3470 16GB 1TB HDD Windows 10 ??? Why monitor is black when I install this video card to motherboard??

  • speedstep

    11 Legend

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    Posted November 19th, 2021 03:00

    Turn Secure Boot OFF in F2 Bios then put the card back.

  • redxps630

    11 Legend

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    Posted November 19th, 2021 08:00

    looks like a duplicated discussion.

  • bradthetechnut

    9 Technologist

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    Posted November 19th, 2021 14:00

    Hi @error,

    Your post mentions "tower desktop."  Just clarify, MT & DT are 2 different sizes (image below).  I'm guessing you have the DT if you're using an LP GT 1030.

    Also, you got 2 good answers by redxps630 (in your duplicate thread) and speedstep.  It's possible you have a defective card.  Is it new?

    Duplicate thread:  https://www.dell.com/community/Optiplex-Desktops/new-video-card/m-p/8078239#M54874  Lets keep this one.  Otherwise, bouncing between duplicate threads can cause confusion or frustration.

    s-l300.jpg

     

  • error

    5 Posts

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    Posted November 19th, 2021 16:00

    Hi,I Turn Secure Boot OFF in F2 Bios then put the card naw its work thanks