Frankens

updated

6 years ago

F

Frankens

1 Message

0

552

November 3rd, 2020 10:00

Dell optiplex 5070 loosing monitors/projectors

Having an issue with loosing projectors... 

teacher emails.. "projector not working." Display properties shows only 2 monitors and no projector.

hdmi epson projectors, displayport dell interactive panels, various other display devices.

rebooting does NOT fix.

redneck solution.. turn off, unplug, press power to discharge power supply.. plug back in, turn back on.. everything works.... (only the power cord.. nothing else)

ideas? all firmware is up to date on the pc. windows 10 distro that came with the units. multiple units are having the issue.

  • speedstep

    11 Legend

    46969 Posts

    411

    0

    Posted November 4th, 2020 07:00

    Change system sleep to 960 minutes instead of 20

    Change display sleep to 8 hours instead of 20 min

    Disable Hibernation forever   POWERCFG -H OFF

    Set computer sleep to NEVER

    Set power profile to high performance

    Shut down and discharge power

    Reboot

    No more calls ever again

     

  • DELL-Cares

    Moderator

    27815 Posts

    652 Points

    414

    0

    Posted November 4th, 2020 04:00

    We tried reaching you on a private message asking for the Service Tag but did not receive a response. Please feel free to reply to the private message whenever you are available.


    #IWork4Dell

    For all non-technical issues that require your private data, we must communicate via a private Direct Message
    Dell Partner GEM Program
    , Out of Warranty Support Options, BIS (Bureau of Indian Standards) certificate, Get a copy of your Dell invoice