UNSOLVED
Critical Server Error
Hello,
We lost connectivity to a PE2950 earlier today and when we arrived at the data centre the front-panel LCD was orange and saying the following: "E1420 CPU Bus PERR".
I power cycled the machine and it came back up with no problems and currently SEEMS to be running fine.
When I loaded up Dell Server Administrator it shows everything with green check marks and doesnt report any issues. When I look at the log section it shows that there was a critical error (red x) and reports a similar error to the front panel LCD.
My question now is:
1) What is the error? Is it something I should be worried about?
2) Why is the front panel LCD still amber showing that error when the server administrator is reporting no issues?
Please advise, thanks
shankshank
23 Posts
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Posted March 24th, 2008 11:00
my server went down again on Saturday morning.
shankshank
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Posted March 24th, 2008 12:00
my first server crashed 2\20\2008 after like 2 weeks of being in production.
replaced the server and it crashed a few days later on 3\22\2008
the same server crashed on sat the 22nd.
Dennis Smith
946 Posts
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Posted March 31st, 2008 19:00
Z_Z,
I am waiting to hear back from engineering what is causing this error in general and from an OS stand point. If you will PM me your service tag, I will check the case notes and with with the tech and see if he has heard anything as well. As soon as I hear something I will post back here.Dennis Smith
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Posted March 31st, 2008 19:00
For users running RedHat, the updates outlined here may help to resolve this issue. Still awaiting a resolution on the MS side.
@DELL-Dennis S wrote:
For users running RedHat, the updates outlined here may help to resolve this issue. Still awaiting a resolution on the MS side.
Dennis,
Can you please provide some insight into the problem (I started this thread a few weeks ago, still waiting to hear back from my Dell Tech on a resolution).
-What conditions cause the server to throw that error?
-What are you guys currently thinking causes this error on the MS side?
-etc
Thanks!
shankshank
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Posted April 7th, 2008 17:00
Guys,
For those experiencing this issue with RedHat, my dell tech just called me and said a fix has been released in their updated kernel.As far as windows, they are still heavily stress testing this to recreate the issue.
Will keep you guys posted.
shankshank
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Posted March 21st, 2008 13:00
Guys, gals.
Just got off the phone with a team lead of my level 3 support.
Basically here's the situation. They have a number of servers that they are testing with that are having this error. There's ALOT of customers experiencing this.
It's NOT virtual server. As we thought at first. They have guys with other OS's, such as on here with Redhat, experiencing this problem.
So, I'll keep you guys up to date on what's going on, but i'm pretty satisfied after I got a few calls from dell today with the situation, that they w ill get it resolved.. no time frame, but they will.