n0ma

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n0ma

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1985823

September 10th, 2014 00:00

Dell R720 iDRAC reset

Hi,

I encounter a small problem with a customer.

We have some Dell PowerEdge R710 and R720 servers used for ESXi Hypervisor, we use the iDRAC 7 for manage and monitor some parts of the server.

On three of them, we cannot access the iDRAC web interface, and i search a trick to reset the iDRAC.

We can to ping or access by SSH to the iDRAC ip address, but i cannot find the right SM-CLP command to reset only the iDRAC.

These servers is in production and we cannot shutdown them.

Thanks you for your return.

Best regards and sorry for my swiss english ;)

  • DELL-Bo Pham

    2 Intern

    261 Posts

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    Posted September 10th, 2014 08:00

    Hello,

    Here are the commands to reset the iDRAC.  Allow several minutes for the iDRAC to initialize before reconnecting.

    Racadm racreset  (soft Reset)

    Racadm racresetcfg  (Hard Reset - Resets IP/Account settings back to factory default)

    Default IP > 192.168.0.120

    Please let us know if you need any further info and we'll be glad to help. 

  • RHCEv6

    1 Message

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    Posted October 20th, 2014 13:00

    What RPM(s) are needed just to get this loocal drac/idrac admin tool on Dell 710 and 720 servers for RHEL5-64 and RHEL6-64?

  • DELL-Bo Pham

    2 Intern

    261 Posts

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    Posted October 21st, 2014 09:00

    Here is a helpful Linux repository page for installing OMSA 6.4. http://linux.dell.com/repo/hardware/latest/ 

    Please review the wiki page ( http://linux.dell.com/wiki/index.php/Repository/OMSAfor additional info. 

    Alternatively you may also hold the i button on the LCD for 16 seconds until the iDRAC does a soft reset. This will not affect the server and only reboots the the iDRAC. It will take several minutes for the iDRAC to initialize before allowing you to reconnect. 

  • nadogmoney

    2 Intern

    185 Posts

    2 Points

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    Posted October 22nd, 2014 07:00

    What firmware version is the idrac7? There are bad FW versions that will cause your initial issue again.