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LimonKay

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5 years ago

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LimonKay

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April 9th, 2021 09:00

ESXI doesn't recognize HDDs on Dell Poweredge R620

Hello all,

I'm new to working with servers and recently purchased a Dell Poweredge R620.

I've configured a RAID0 virtual disk using 4x600 HDDs on a PERC H310 Mini RAID controller and booting ESXI off a USB stick. However, the ESXI does recognize everything (RAM, CPU, networking etc.) with the exception of the storage.

Open to any suggestions on what I am doing wrong.

 

Virtual Disk settings

LimonKay_2-1617985618108.png

EXSI specs

LimonKay_0-1617984457949.png

Trying to create a new Datastore and unable to find any storage

LimonKay_1-1617984493450.png

 

 

 

 

 

 

  • Origin3k

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    Posted April 9th, 2021 11:00

    Did you check if the ESXi 7 recognize the H310 controller?  Dell 12 Gen. are not certified for vSphere 7 and when looking into HCL for the H310 https://www.vmware.com/resources/compatibility/search.php?deviceCategory=io&details=1&partner=23,1_bpartner&keyword=h31&page=1&display_interval=10&sortColumn=Partner&sortOrder=Asc

    i can see it only goes up to 6.5. For sure it will work also in 6.7 but with 7.0 VMware only have the new native driver format and not the old vmklinux any more. So most likely your Host doesnt have a driver for the controller right now.

     

    Regards,
    Joerg

  • LimonKay

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    Posted April 9th, 2021 14:00

    Hi Joerg,

    Yes, the issue was the latest ESXi version wasn't supported. After installing 6.5.0 Update 2 (Build 13635690), my disks now show up.

  • Origin3k

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    Posted April 10th, 2021 00:00

    You can also update to 6.5u3 or 6.5.latest and IIRC you can also install 6.7.latest even if its not supportet on paper.

    Regards,
    Joerg

    Is Good Troubleshooting
  • ItachiNai

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    Posted May 11th, 2023 06:00

    I know this thread is older, but just in case you didn't find your final answer, or somebody else comes along and finds this looking for the same answer like I did because they can't get hold of ESxi 6.5 any longer:

    The issue is only with the PERC H310 Mini controller.  Hop on eBay and pick up a H710 for cheap instead, and you'll be golden once it's installed. 

    Beware: if you already had an array working under the H310, you'll effectively be wiping everything out and starting from scratch with your drives, so be sure you backup any critical data BEFORE attempting to upgrade to ESXI7.