I have a Dell PowerEdge 2800 with a DRAC 4/I. The video output is a striped grey flashing screen. You can make out a blinking cursor but no text. The DRAC console redirect screen is the same. I tried to add a PCI video adapter. The PCI video adapter powers up but no video out? Without see the BIOS screens I’m not sure how to proceed in troubleshooting this server. Any suggestions would be helpful?
I think we have to treat this as a system that's not passing POST, if you're not seeing the BIOS screen, either through DRAC, through onboard video or using a PCI video adapter. If it's okay, can you answer the following for me?
Do you get any error codes on the front LCD panel?
Does the amber light on the front of the system flash?
Can you take the system down to the minimum to POST? To do this, make sure that only the following are installed:
System Board
Processor
One stick of memory in DIMM1-A or DIMM1-B
Power supply
Riser
Control panel (power button - only required if the last power state was off)
The rear amber light that's flashing is more than likely to be the server's NIC, but just to make sure, can you confirm that the rear amber light is not situated next to the power cable?
Also, just to make sure it's not a memory issue, can you try another known working memory stick in slot DIMM 1-A or DIMM 1-B?
Lastly, if you have another PowerEdge 2800 available, are you able to try swapping components (like the power supply, processors, risers, etc...)?
DELL-John C
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353 Posts
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Posted January 16th, 2012 01:00
Hi there,
I think we have to treat this as a system that's not passing POST, if you're not seeing the BIOS screen, either through DRAC, through onboard video or using a PCI video adapter. If it's okay, can you answer the following for me?
This link will help you when you try to remove any components: http://support.dell.com/support/edocs/systems/pe2800/en/it_en/p1778c60.htm#wp1052329
To clear the BIOS, please follow these steps: